On-Site Customer Sales & Service Specialist

Trane Italia; Mobile (AL); On-site; USD 72,154,000 - 104,966,000; Full time

Benefits offered by this job

Health insurance

Wellness programs

401K match

Paid time off

Job summary

Trane Technologies is seeking an Inside Sales/Customer Service representative in On-Site Mobile, AL to support customers, process orders, and identify new sales opportunities while delivering a premier experience. You will collaborate with customers, quote and fulfill orders, and stay up-to-date on Trane products and promotions.

The role requires a high school diploma or GED and experience in fast-paced customer-focused settings, with a proven ability to build relationships and maintain service

Qualifications

• H.S. Diploma or GED attainment
• Experience in inside sales, retail, or related roles
• Experience in fast-paced, customer-focused environments
• Proven ability to build customer relationships and maintain professional service

Responsibilities

• Provide support to customers and determine best method to resolve problems
• Partner with customers to grow sales by identifying related products or add-on extensions
• Process customer orders and respond to inquiries, questions or complaints about Parts and Supply offerings
• Stay informed on Trane products, offerings, and promotions to deliver premier customer experience and drive sales
• Interact with customers by phone and in person
• Execute quote and order management with accuracy to expedite fulfillment and delivery
• Assist with warehouse/inventory management as needed
• Maintain flexibility to work overtime/weekends as required

Skills

Inside sales

Customer service

Relationship building

Communication

Order processing

Education

High School Diploma or GED

Job description

Trane Technologies is seeking an Inside Sales/Customer Service representative in On-Site Mobile, AL to support customers, process orders, and identify new sales opportunities while delivering a premier experience. You will collaborate with customers, quote and fulfill orders, and stay up-to-date on Trane products and promotions.

The role requires a high school diploma or GED and experience in fast-paced customer-focused settings, with a proven ability to build relationships and maintain service