On-Site Customer Experience Pro — Full-Time

Fox Chrysler Dodge Jeep Ram Taylor; Taylor (MI); On-site; USD 20,664 - 22,041; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Life insurance

Health savings

Flexible spending

Paid time off

Employee discounts

Job summary

A leading automotive dealership in Taylor, MI is seeking a Full Time Customer Experience Advisor. In this role, you will interact with customers through internet inquiries and chats, providing them with essential information about current inventory and sales. Key qualifications include strong communication and problem-solving skills, attention to detail, and the ability to maintain customer logs accurately. The position offers competitive pay rates of $15.00-$16.00 per hour along with excellent benefits including health and retirement plans.

Qualifications

• Excellent communication skills for internet inquiries and chat responses.
• Strong problem-solving ability to follow up with customers effectively.
• Detail-oriented to maintain accurate logs and appointments.

Responsibilities

• Respond promptly to all internet inquiries and online chats.
• Maintain a daily log of appointments and track information.
• Schedule sales appointments and coordinate with sales staff.
• Follow up with customers via phone and email.
• Communicate inventory and specials to customers.

Skills

Communication skills

Problem-solving skills

Detail orientation

Organizational skills

Empathy

Customer-centric orientation

Job description

A leading automotive dealership in Taylor, MI is seeking a Full Time Customer Experience Advisor. In this role, you will interact with customers through internet inquiries and chats, providing them with essential information about current inventory and sales. Key qualifications include strong communication and problem-solving skills, attention to detail, and the ability to maintain customer logs accurately. The position offers competitive pay rates of $15.00-$16.00 per hour along with excellent benefits including health and retirement plans.