Automotive Service Advisor - Growth, Bonuses & Flexible Schedule

Tuffy Tire & Auto 10013; Northville (MI); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

401(k) retirement plan

Health, dental & vision insurance

Paid time off

Performance bonuses

Flexible scheduling

Employee discounts

Job summary

A local automotive service center in Michigan seeks a Service Advisor to build relationships with customers, translate their needs into service recommendations, and ensure smooth workflow between technicians and customers. The ideal candidate enjoys working in a fast-paced environment and possesses strong communication and sales skills. This role also offers competitive pay, benefits, and opportunities for growth in a supportive team-oriented workplace.

Qualifications

• Preferred experience in automotive service advising or customer service.
• Strong communication skills and ability to multitask.
• Valid driver's license required.

Responsibilities

• Greet customers and build lasting relationships.
• Translate customer concerns into repair needs.
• Present inspections and service recommendations.
• Prepare estimates and communicate timelines.
• Coordinate workflow between technicians and customers.
• Deliver completed invoices and explain services.

Skills

Communication skills

Sales skills

Customer service experience

Multitasking ability

Team mindset

Job description

A local automotive service center in Michigan seeks a Service Advisor to build relationships with customers, translate their needs into service recommendations, and ensure smooth workflow between technicians and customers. The ideal candidate enjoys working in a fast-paced environment and possesses strong communication and sales skills. This role also offers competitive pay, benefits, and opportunities for growth in a supportive team-oriented workplace.