Customer Service Specialist — Training, Growth & Benefits

Uline; Naples (FL); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid holidays

Tuition assistance

Job summary

Uline in Naples, FL is hiring a full-time Customer Service Representative on-site. You will build customer relationships, provide solutions, and deliver legendary service using our world-class tools.

Earn from $25 to $30 per hour with growth and earning potential. We offer comprehensive health insurance, a 401(k) with 6% match, paid holidays, tuition assistance, and ongoing training to advance your career within a family-owned company.

Qualifications

• High school diploma or equivalent is required, bachelor’s degree preferred.
• Strong problem-solving, listening, and communication skills are essential.
• Prior customer service experience is a plus; training is provided.

Responsibilities

• Process customer inquiries and orders with accuracy and courtesy.
• Provide product and pricing information and resolve issues.
• Build relationships with customers via phone, email, and chat.
• Understand customer needs and recommend Uline solutions.
• Assist customers navigating Uline’s website and ordering system.

Skills

Problem-solving

Communication

Listening

Customer service

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline in Naples, FL is hiring a full-time Customer Service Representative on-site. You will build customer relationships, provide solutions, and deliver legendary service using our world-class tools.

Earn from $25 to $30 per hour with growth and earning potential. We offer comprehensive health insurance, a 401(k) with 6% match, paid holidays, tuition assistance, and ongoing training to advance your career within a family-owned company.