On-Site Customer Care Specialist – Las Vegas

mtminc; Las Vegas (NV); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Life and Disability Insurance

401(k) Retirement Plan with Company M

Job summary

MTM Health in Las Vegas, NV is hiring a Customer Care Representative to be the frontline voice of the company. This on-site role handles inbound calls from Members, Clients and Facilities, with typical volumes of 60–80 calls per day and higher on Mondays, requiring strong basic typing and customer-service skills.

You will work at our Las Vegas location and enjoy a comprehensive benefits package, including health, dental and vision, 401(k) with company match, generous PTO, and ongoing training

Qualifications

• 1 year of Call Center experience.
• 6 months Customer Service experience.
• Basic typing/computer skills.

Responsibilities

• Handle inbound calls from Members, Clients and Facilities.
• Be the frontline representative and image of MTM Health.
• Maintain professional, courteous service to customers.

Skills

Call Center experience

Customer Service

Typing skills

Job description

MTM Health in Las Vegas, NV is hiring a Customer Care Representative to be the frontline voice of the company. This on-site role handles inbound calls from Members, Clients and Facilities, with typical volumes of 60–80 calls per day and higher on Mondays, requiring strong basic typing and customer-service skills.

You will work at our Las Vegas location and enjoy a comprehensive benefits package, including health, dental and vision, 401(k) with company match, generous PTO, and ongoing training