Member Care Advocate — On-site & Multilingual

MTM, Inc; Las Vegas (NV); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Plan with Company Match

FSA and HSA Plans

Wellness Program

Paid Time Off and Holidays

Maternity/Paternity Leave

Continuing Education Reimbursement

MTM Perks Discount Program

Career Development Programs

Job summary

MTM Health is seeking a Customer Care Representative to join our Las Vegas team. You will be the frontline ambassador, handling inbound calls from Members, Clients and Facilities and delivering compassionate service.

This on-site role requires 1 year of call center experience, 6 months in customer service, and solid typing/computer skills. We offer a comprehensive benefits package and opportunities for growth.

Qualifications

• 1 year of Call Center experience
• 6 months Customer Service experience
• Basic typing/computer experience with excellent navigational skills

Responsibilities

• Handle 60–80 inbound calls daily and assist Members, Clients and Facilities
• Provide accurate information and resolve customer issues promptly

Skills

Call Center

Customer Service

Typing Skills

Job description

MTM Health is seeking a Customer Care Representative to join our Las Vegas team. You will be the frontline ambassador, handling inbound calls from Members, Clients and Facilities and delivering compassionate service.

This on-site role requires 1 year of call center experience, 6 months in customer service, and solid typing/computer skills. We offer a comprehensive benefits package and opportunities for growth.