Customer Care Associate — On-Site with Growth Path

Insight Global; Fairfax (VA); On-site; USD 27,552 - 28,929; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A leading staffing agency is seeking a Customer Service Representative for an on-site role in Fairfax, VA. The candidate will be responsible for opening and closing the store, helping customers with package logging and service, and managing shipments. This position offers the potential for growth into operations, finance, or marketing divisions. Must have strong customer service skills, effective communication, and the ability to handle packages of 30-50 lbs. Benefits include medical and vision insurance, and 401(k).

Qualifications

• Self-sufficient – will be opening and closing by themselves.
• Basic computer skills to enter shipping/tracking information.
• Customer service experience required.

Responsibilities

• Open and close the store each day.
• Help take packages from customers and ensure correct logging.
• Service 1-2 clients per hour and create shipment logs/labels.

Skills

Self-sufficient

Basic computer skills

Customer Service experience

Strong written communication skills

Strong verbal communication skills

Ability to lift packages of 30-50 lbs

Job description

A leading staffing agency is seeking a Customer Service Representative for an on-site role in Fairfax, VA. The candidate will be responsible for opening and closing the store, helping customers with package logging and service, and managing shipments. This position offers the potential for growth into operations, finance, or marketing divisions. Must have strong customer service skills, effective communication, and the ability to handle packages of 30-50 lbs. Benefits include medical and vision insurance, and 401(k).