Remote Customer Support Pro — Flexible Hours & Benefits

SC Works Trident; Columbia (SC); Remote; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid personal time off

Health/vision/dental benefits

401(k) with matching contributions

Tuition reimbursement

Job summary

SC Works Trident is seeking a Customer Service Representative in Columbia, SC. The role involves handling inbound calls and providing account assistance while delivering exceptional customer service. A minimum of 1 year of customer service experience is required, including 6 months in a call-center environment.

Full-time work with 8-hour shifts and various benefits, including paid personal time off and a 401(k) plan. Candidates must have reliable internet and meet remote work requirements.

Qualifications

• Minimum 1 year of customer service or sales experience, including 6 months in a call-center setting.
• Exceptional communication and active listening skills.
• Ability to work 8-hour shifts any day of the week.

Responsibilities

• Handle inbound calls from customers regarding account issues.
• Process orders and maintain accurate records.
• Deliver high-quality customer service with attention to detail.

Skills

Customer service experience

Communication skills

Problem solving

Self-motivated

Education

GED or High School Diploma

Job description

SC Works Trident is seeking a Customer Service Representative in Columbia, SC. The role involves handling inbound calls and providing account assistance while delivering exceptional customer service. A minimum of 1 year of customer service experience is required, including 6 months in a call-center environment.

Full-time work with 8-hour shifts and various benefits, including paid personal time off and a 401(k) plan. Candidates must have reliable internet and meet remote work requirements.