Overnight Customer Service Rep — $29-$34/hr + $4 Diff (On-site)

Uline Inc.; Kenosha (WI); On-site; USD 40,000 - 47,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% employer match

Paid holidays & generous PTO

Tuition assistance

Café & on-site dining

Job summary

Uline Inc. is seeking an Overnight Customer Service Representative in Kenosha, WI. You will handle orders, answer questions, and provide solutions while delivering legendary service. Join a family-owned company with strong training and growth opportunities.

We offer full-time schedules with on-site work, weekends included, and growth via comprehensive benefits and programs to support your career.

Qualifications

• High school diploma or equivalent. Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but we will train you!

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Problem solving

Listening

Communication skills

Customer service experience

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline Inc. is seeking an Overnight Customer Service Representative in Kenosha, WI. You will handle orders, answer questions, and provide solutions while delivering legendary service. Join a family-owned company with strong training and growth opportunities.

We offer full-time schedules with on-site work, weekends included, and growth via comprehensive benefits and programs to support your career.