On-Site CRM Campaign Specialist - Multi-Channel

Myticas Consulting; Michigan; On-site; USD 44,000 - 61,000; Full time

Job summary

Clover Consulting in Grand Rapids, MI is seeking a Digital Content Specialist focused on CRM to build and deploy personalized multi-channel campaigns using Bloomreach Engagement across Email, SMS, Push, and WebLayers. The ideal candidate blends strong technical skills with data-driven customer experiences at scale and thrives in a fast-paced, collaborative environment.

The role is on-site for a 6-month contract with extensions, requiring 9 am-5 pm availability and proficiency in HTML/CSS, SQL,

Qualifications

• BA/BS in Computer Science/Engineering/Marketing or related field.
• 3+ years in Digital Marketing, CRM, or eCommerce.
• On-site 9am-5pm Monday to Friday.
• Experience with Bloomreach Engagement or similar platforms.
• Proficiency in HTML, CSS, Jinja, and Dreamweaver.
• Knowledge of customer data platforms, segmentation, and personalization.
• Experience delivering campaigns across Email, SMS, Push and WebLayers.
• Familiarity with eCommerce and digital customer experiences.
• Proficiency with Confluence, Teams, Workfront, Monday.com, and Dreamweaver.
• Understanding of digital marketing and campaign automation best practices.

Responsibilities

• Partner with CRM Strategy to assess campaign feasibility and input to technical requirements.
• Create and validate audience segmentation, targeting rules, triggers, and personalization logic.
• Develop, edit, and maintain HTML email templates and assets.
• Use SQL and CRM capabilities to deliver personalized journeys.
• Manage campaign production schedules and align with calendars.
• Utilize Jira, Confluence, Workfront, Monday.com, and Teams for requests and documentation.
• Perform end-to-end QA including audience validation and rendering tests.
• Build and deploy multi-channel campaigns in Bloomreach Engagement (Email, SMS, Push, WebLayers).
• Monitor deployments, troubleshoot issues, and support urgent communications.
• Provide production support and knowledge sharing across teams.

Skills

CRM production

HTML/CSS

SQL

Campaign execution

On-site work

Education

BA/BS in relevant field

Tools

Bloomreach Engagement

Jira

Confluence

Workfront

Monday.com

Dreamweaver

Job description

Clover Consulting in Grand Rapids, MI is seeking a Digital Content Specialist focused on CRM to build and deploy personalized multi-channel campaigns using Bloomreach Engagement across Email, SMS, Push, and WebLayers. The ideal candidate blends strong technical skills with data-driven customer experiences at scale and thrives in a fast-paced, collaborative environment.

The role is on-site for a 6-month contract with extensions, requiring 9 am-5 pm availability and proficiency in HTML/CSS, SQL,