Email Marketing Ops Specialist - Precise Campaigns (Hybrid)

Nashville Public Radio

Addison (IL)

Hybrid

USD 65,000 - 75,000

Full time

14 days+

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Benefits offered by this job

Medical, dental, and vision insurance

401k match

Flex PTO

Paid parental leave

Product discounts

Job summary

Pampered Chef is seeking an Email Marketing Operations Specialist to execute email and lifecycle programs within Bloomreach, ensuring accuracy and on-time deployment. The role partners with the Digital Experience team to translate campaign briefs into flawlessly configured campaigns, with a strong emphasis on QA, testing, segmentation, and lifecycle automation during U.S.

business hours. You will build and optimize email campaigns, maintain the calendar, coordinate assets, and monitor

Qualifications

2–4 years of experience in email marketing, CRM, lifecycle marketing, or digital marketing.
Hands-on experience building and deploying campaigns within an email service provider, CRM, or marketing automation platform.
Bloomreach experience strongly preferred.
Experience with platforms such as Bloomreach, Iterable, Klaviyo, Salesforce Marketing Cloud, or similar technology will also be considered.
Experience with campaign setup, segmentation, QA, scheduling, testing, and deployment.
Strong understanding of email marketing fundamentals and lifecycle marketing best practices.
Exceptional attention to detail and a strong commitment to accuracy.
Ability to manage multiple campaigns, deadlines, and priorities simultaneously.
Strong organizational and project management skills.
Comfort working with campaign performance data and email marketing KPIs.
Strong communication skills and the ability to collaborate effectively across teams.
Ability to troubleshoot campaign issues and proactively identify potential problems before deployment.
Working knowledge of HTML/CSS for basic email edits and troubleshooting is preferred.
Familiarity with UTM parameters, link tracking, personalization, dynamic content, and A/B testing is preferred.
High school diploma or equivalent.

Responsibilities

Build, configure, schedule, and deploy email campaigns within Bloomreach.
Translate approved campaign briefs, creative assets, copy, audience requirements, and promotional details into fully configured email campaigns.
Manage day-to-day email production from campaign setup through deployment.
Populate email templates with approved copy, imagery, links, product information, promotional messaging, and tracking parameters.
Configure send dates, times, audience criteria, suppression rules, personalization, and other campaign settings.
Support both scheduled promotional campaigns and triggered/lifecycle communications.
Ensure campaigns are deployed accurately and according to the established marketing calendar.
Own detailed pre-deployment QA for email campaigns.
Validate copy, imagery, links, promotional details, personalization, audience segmentation, tracking parameters, and campaign settings.
Test emails across desktop and mobile experiences and major email clients.
Confirm landing pages, product links, promotional offers, and tracking are functioning correctly prior to deployment.
Conduct test sends and coordinate stakeholder approvals.
Identify and resolve campaign issues before deployment.
Maintain QA checklists and documentation to reduce execution errors and create consistent campaign standards.