On-Site Corporate IT & Executive Support Specialist

WellStreet Urgent Care; Atlanta (GA); On-site; USD 60,000 - 90,000; Full time

Job summary

WellStreet Urgent Care is seeking a Corporate Technology Specialist to provide hands-on IT support at the Atlanta corporate office, including dedicated executive leadership support and proactive hardware maintenance. This on-site role ensures conference room tech readiness and accurate asset records.

You will diagnose and repair laptops, desktops, printers, and devices; manage imaging, staging, and deployment; handle sensitive data with discretion, and work closely with the service desk and

Qualifications

• High school diploma or equivalent required.
• Demonstrated interest and aptitude in technology and computer hardware.
• Experience building, upgrading, troubleshooting, or repairing computers.
• Experience providing in-person technical assistance is preferred.
• Working knowledge of Windows desktop and laptop hardware and operating systems.
• Familiarity with Microsoft 365 applications.
• Ability to learn device imaging, configuration, and enrollment processes.
• Strong customer service and communication skills.
• Excellent organization and attention to detail.
• Ability to troubleshoot independently while knowing when to ask for help or elevate.
• Reliable and consistent on-site attendance.

Responsibilities

• Provide in-person technical support for corporate employees using laptops, desktops, mobile devices, printers, peripherals, and business applications.
• Provide dedicated, high-touch technical support to executive leadership, including laptops, tablets, mobile devices, and home office equipment.
• Troubleshoot hardware, connectivity, authentication, printing, and endpoint performance issues.
• Support new-hire technology setup, workstation moves, equipment refreshes, and other corporate technology needs.
• Ensure conference room and meeting technology is tested and ready for executive meetings, presentations, board meetings, and organizational events.
• Provide on-site support during high-visibility meetings and events.
• Handle executive devices, accounts, and information with a high level of discretion and confidentiality.
• Proactively identify recurring technology issues and work to prevent future disruptions.

Skills

In-person IT support

Executive IT support

Customer service

Windows OS knowledge

Microsoft 365

Education

High school diploma or equivalent

Associate degree or IT coursework

Tools

Freshservice

Microsoft Intune

Jamf

IT service management

Job description

WellStreet Urgent Care is seeking a Corporate Technology Specialist to provide hands-on IT support at the Atlanta corporate office, including dedicated executive leadership support and proactive hardware maintenance. This on-site role ensures conference room tech readiness and accurate asset records.

You will diagnose and repair laptops, desktops, printers, and devices; manage imaging, staging, and deployment; handle sensitive data with discretion, and work closely with the service desk and