On-Site Copier Technician — Vehicle & Benefits

Applied Innovation; Lansing (MI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Paid holidays and PTO

Medical, dental, and life insurance;短期

401(k) plan with company match

Career growth opportunities

Job summary

Applied Innovation is seeking a dependable Field Service Technician for a full-time, Monday–Friday role from 8:00 AM to 5:00 PM in Lansing, MI. You will service and maintain office equipment at customer locations, representing the company professionally while providing excellent customer service.

Training is provided; prior field service experience helps but is not required. A company vehicle and gas card are included to travel to client sites.

Qualifications

• High School Diploma or equivalent required.
• Valid Driver’s License with clean driving record.
• Factory certifications (Canon, Ricoh) preferred but not required.
• Knowledge of print drivers and basic network concepts is helpful.
• Prior field service or technical repair experience is a plus, not required.

Responsibilities

• Repair, maintain, and service a variety of multifunctional copier devices.
• Maintain an assigned service territory with high responsiveness and service quality.
• Diagnose and troubleshoot equipment issues quickly and accurately.
• Collaborate with technicians and internal teams to meet customer needs.
• Maintain inventory of parts, tools, and service documentation.
• Follow established service procedures and safety guidelines.
• Operate a company vehicle safely and professionally.
• Represent Applied Innovation positively in customer interactions.

Skills

Mechanical Aptitude

Troubleshooting

Organization

Communication

Time Management

Customer Focus

Independence

Teamwork

Core Values Alignment

Education

High School Diploma

Valid Driver’s License

Factory Certifications (Canon, Ricoh)

Tools

Print drivers

Basic network knowledge

Job description

Applied Innovation is seeking a dependable Field Service Technician for a full-time, Monday–Friday role from 8:00 AM to 5:00 PM in Lansing, MI. You will service and maintain office equipment at customer locations, representing the company professionally while providing excellent customer service.

Training is provided; prior field service experience helps but is not required. A company vehicle and gas card are included to travel to client sites.