Copier Field Service Technician - Growth & Benefits

Applied Innovation; Lansing (MI); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Paid holidays

PTO

Comprehensive benefits package

401(k) plan with company match

Job summary

Applied Innovation in Lansing, Michigan is seeking a reliable Field Service Technician to join our team in a full-time capacity. This position requires a motivated problem solver who enjoys working with technology and delivering exceptional customer service. Responsibilities include servicing and maintaining office equipment at customer locations while maintaining a professional demeanor.

The ideal candidate will receive comprehensive training; prior experience is beneficial but not essential. The role involves driving a company vehicle to customer sites, and we offer a competitive pay and benefits package.

Qualifications

• Strong mechanical and technical aptitude.
• Proven troubleshooting and problem‑solving skills.
• Excellent organization, communication, and time management skills.

Responsibilities

• Repair, maintain, and service multifunctional copier devices.
• Maintain assigned service territory and high service quality.
• Diagnose and troubleshoot equipment issues efficiently.

Skills

Mechanical aptitude

Troubleshooting skills

Communication skills

Customer-focused mindset

Education

High School Diploma

Tools

Factory certifications (Canon, Ricoh)

Print drivers knowledge

Job description

Applied Innovation in Lansing, Michigan is seeking a reliable Field Service Technician to join our team in a full-time capacity. This position requires a motivated problem solver who enjoys working with technology and delivering exceptional customer service. Responsibilities include servicing and maintaining office equipment at customer locations while maintaining a professional demeanor.

The ideal candidate will receive comprehensive training; prior experience is beneficial but not essential. The role involves driving a company vehicle to customer sites, and we offer a competitive pay and benefits package.