On-Site Community Manager: Lead, Lease & Elevate

Asset Living; Guthrie (OK); On-site; USD 55,000 - 75,000; Full time

Job summary

Asset Living is seeking a Community Manager to oversee the operations of a housing community on site in Guthrie, OK. You will supervise staff, manage leasing, maintenance, financials, and risk according to company policies and fair housing guidelines.

You will lead on-site operations, develop annual budgets, monitor rent collections, coordinate marketing and resident relations, and ensure exceptional service for residents while driving NOI.

Responsibilities

• Personnel Management
• Regular/daily onsite attendance is required
• Use consistent techniques & company directives to screen, hire, train, coach, and develop on-site staff
• Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.
• Complete weekly/daily office & maintenance staff schedules and assignments
• Deal effectively and consistently with performance problems; document adequately, communicate with direct supervisor and HR, and terminate appropriately when necessary.
• Promote harmony and quality job performance of staff through support and effective leadership
• Ensure staff compliance and consistency with Company policies and procedures
• Achieve the highest possible net operating income through the implementation of effective cost control and revenue & leasing improvement; identify trends and recommend strategies and adjustments
• Develop yearly operating budgets/forecasts
• Monitor the timely receipt and reconciliation of deposits, rent collections, and charges to ensure they are submitted on a timely basis.
• Monitor the timely receipt, reconciliation, and coding of all vendor invoices
• Ensure property closeout is completed on time and ownership financial reports are accurate
• Develop yearly marketing plan and utilize marketing strategies & systems
• Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.
• Deal with resident complaints, concerns, and requests to ensure resident satisfaction
• Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
• Effectively show, lease, and move in prospective residents
• Ensure all administrative & leasing reporting is accurate, complete, and submitted on a timely basis
• Will head emergency team for the property; ensure proper response and handling of all property emergencies with staff, residents, buildings, etc., within company guidelines to minimize liability.
• Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff.
• Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and)

Job description

Asset Living is seeking a Community Manager to oversee the operations of a housing community on site in Guthrie, OK. You will supervise staff, manage leasing, maintenance, financials, and risk according to company policies and fair housing guidelines.

You will lead on-site operations, develop annual budgets, monitor rent collections, coordinate marketing and resident relations, and ensure exceptional service for residents while driving NOI.