On-Site Community Leader: Hospitality, Growth & Engagement

WeWork Inc.

Fort Worth (TX)

Hybrid

USD 54,000 - 66,000

Full time

14 days+
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Benefits offered by this job

PTO 20 days
Paid holidays
Paid sick time
Parental leave
Healthcare benefits
401k plan

Job summary

WeWork Inc. is seeking a Community Lead for the Fort Worth market to act as the heart of the building’s community. You will drive hospitality excellence, manage on-site operations, and partner with Leasing to secure membership from diverse clients, including Enterprise.

The role emphasizes data-informed decision making, exceptional communication, and accountable leadership in a fast-paced environment. You will engage with members daily, deliver curated events, and ensure operational standards

Qualifications

  • Bachelor’s Degree or equivalent experience.
  • A proactive problem-solver with an entrepreneurial mindset.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Exceptional verbal and written communication skills with diverse stakeholders.

Responsibilities

  • Deliver elevated hospitality by anticipating member and guest needs and ensuring a positive experience throughout the member journey.
  • Own on-site operations: resolve requests, manage move-ins/outs, and coordinate maintenance with stakeholders.
  • Partner with Leasing to tour prospective members and drive occupancy and revenue growth.
  • Support safety, security, and cost control to deliver a premium member experience.

Skills

Customer relations
Data analytics
Communications
Problem solving
Sales outreach

Education

Bachelor’s degree or equivalent experience

Tools

Salesforce
Qualtrics

Job description

WeWork Inc. is seeking a Community Lead for the Fort Worth market to act as the heart of the building’s community. You will drive hospitality excellence, manage on-site operations, and partner with Leasing to secure membership from diverse clients, including Enterprise.

The role emphasizes data-informed decision making, exceptional communication, and accountable leadership in a fast-paced environment. You will engage with members daily, deliver curated events, and ensure operational standards

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