Community Experience Specialist

Regus Management Group, LLC; Delray Beach (FL); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Work life balance

Paid time off

11 Company Holidays

401K with company match

Health care for full-time team members

Job summary

IWG is seeking a Community Associate at our Delray Beach center. You will work on-site to manage customer needs, handle inquiries, and support day-to-day center operations, ensuring a smooth experience for members and guests.

You will coordinate services, assist with events, and help maintain a welcoming, productive workspace while leveraging MS Office and basic IT tools. This role emphasizes strong communication and teamwork in a fast-paced environment.

Qualifications

• 1+ years of customer service experience is preferred.
• Strong communication and relationship-building skills.
• Ability to multitask and manage multiple requests.
• Proactive problem solving and positive attitude.
• Comfort with basic IT equipment and MS Office.

Responsibilities

• Assist customers with queries about services in the center.
• Set up equipment, direct guests, and help with invoicing.
• Coordinate center activities and respond to requests promptly.
• Maintain a clean, organized front-desk and center environment.
• Support events and network activities in the center.

Skills

Customer service

Communication

Multitasking

Problem solving

Adaptability

Teamwork

Tools

MS Office

Job description

IWG is seeking a Community Associate at our Delray Beach center. You will work on-site to manage customer needs, handle inquiries, and support day-to-day center operations, ensuring a smooth experience for members and guests.

You will coordinate services, assist with events, and help maintain a welcoming, productive workspace while leveraging MS Office and basic IT tools. This role emphasizes strong communication and teamwork in a fast-paced environment.