On-site Community Experience Lead

Resident Company; Greensboro (NC); On-site; USD 65,000 - 75,000; Full time

Job summary

Resident Company, a coworking space provider, is seeking a Community Associate to be the heartbeat of the front desk and member experience. You will greet members, run tours, host events, and craft memorable experiences that make spaces feel alive.

Ideal candidates have hospitality or community background, are highly organized, and thrive in fast-growing environments. You will collaborate with leadership to ensure top-tier service and ongoing member engagement.

Qualifications

• Experience in hospitality or community roles is preferred.
• Excellent verbal and written communication.
• Strong organizational and multitasking abilities.
• Comfortable engaging with members and guests in person.

Responsibilities

• Greet members daily and create a welcoming atmosphere.
• Walk the floor, give tours, host events, and orchestrate memorable experiences.
• Maintain up-to-date member profiles in the CRM.
• Support onboarding and member onboarding processes.

Skills

Hospitality background

People skills

Organizational skills

CRM familiarity

Tools

CRM software

Job description

Resident Company, a coworking space provider, is seeking a Community Associate to be the heartbeat of the front desk and member experience. You will greet members, run tours, host events, and craft memorable experiences that make spaces feel alive.

Ideal candidates have hospitality or community background, are highly organized, and thrive in fast-growing environments. You will collaborate with leadership to ensure top-tier service and ongoing member engagement.