Community Host & Member Experience Lead

WWM - We Work Management LLC; Atlanta (GA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

PTO 20 days

Paid holidays 13

Sick time 80 hours

Parental leave 16 weeks

Healthcare benefits

401k plan

Life and AD&D insurance

Job summary

WeWork is seeking a Community Associate to serve as the friendly on-site face of the building, overseeing front desk operations, events, and community activities. You will support the Community Management team, greet members, sign in guests, and help manage daily operations to keep the building welcoming and efficient.

You’ll assist with programming, event logistics, and member engagement while learning WeWork policies and promoting our service offerings to drive a vibrant community.

Qualifications

• Strong verbal and written communication skills.
• Excellent interpersonal and multitasking abilities.
• Customer service and/or sales experience a plus.

Responsibilities

• Front Desk Management: be on-site point of contact during business hours and greet members and guests.
• Events and Membership Engagement: promote events, gather feedback, and foster member connections.
• Building Operations and Management: handle mail, keys, and location-specific facilities processes.

Skills

Communication skills

Interpersonal skills

Multitasking

Customer service

Education

Bachelor’s degree preferred

Job description

WeWork is seeking a Community Associate to serve as the friendly on-site face of the building, overseeing front desk operations, events, and community activities. You will support the Community Management team, greet members, sign in guests, and help manage daily operations to keep the building welcoming and efficient.

You’ll assist with programming, event logistics, and member engagement while learning WeWork policies and promoting our service offerings to drive a vibrant community.