On-Site Community & Events Associate

Iwg Plc; Panama City Beach (FL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Work life balance

Paid time off

Company holidays

401K program

Health care

Bonus plan

Training and development

Business casual

Job summary

IWG plc is hiring a Community Associate to support customers at our Panama City Beach center. You will build and maintain a thriving community, assist customers with services, and ensure smooth daily operations.

You will greet visitors, handle inquiries, organize events, and coordinate with center staff to deliver a high-quality experience. The role emphasizes service excellence, teamwork, and customer care.

Qualifications

• Excellent communication and relationship-building abilities.
• 1+ years of customer service experience.
• Ability to own and resolve problems independently.
• Positive, enthusiastic, and adaptable to changing situations.
• Experience using MS Office and basic IT equipment.

Responsibilities

• Manage and grow the center community for customers.
• Assist customers with services, directions, and setup needs.
• Handle inquiries and ensure accurate invoicing for services.
• Organize networking events and customer engagement activities.
• Open service tickets and coordinate with the team to resolve issues.

Skills

Strong communication

Customer service experience

Ownership mindset

Positive & adaptable

MS Office / IT basics

Tools

MS Office

Job description

IWG plc is hiring a Community Associate to support customers at our Panama City Beach center. You will build and maintain a thriving community, assist customers with services, and ensure smooth daily operations.

You will greet visitors, handle inquiries, organize events, and coordinate with center staff to deliver a high-quality experience. The role emphasizes service excellence, teamwork, and customer care.