On-Site Client Services & Reception Associate

Canon USA & Affiliates; Princeton (NJ); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Employee referral bonus

Employee discounts

Dress for Your Day attire program

Volunteer opportunities

Canon welcome kit

Job summary

Canon U.S.A., Inc. is seeking a Front Desk/Office Services Associate at our Princeton, NJ site. You will greet visitors, answer calls, schedule rooms, and enter data while supporting multiple services including copy/print, mail, and shipping.

The role emphasizes strong customer service, compliance with client policies, and potential cross-location coverage. Requires HS diploma and ability to lift 50 lbs.

Qualifications

• HS Diploma, GED, or equivalent experience required, plus less than one year of related experience.
• Basic computer skills/technical knowledge.
• Ability to multitask and prioritize in order to meet deadlines.
• Good customer service and communication skills.
• Ability to work with minimal supervision.
• Ability to work OT as needed.
• Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.
• May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary).
• Ability to lift up to 50lbs.
• Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties.

Responsibilities

• Promptly informs supervisor of potential problems or customer concerns.
• Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal.
• Strong focus on providing good customer service.
• Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded.
• Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location.
• Attends cross-functional trainings to ensure ability to provide coverage when short-staffed.
• Site responsibility and location of coverage may change based on client and/or division needs.

Skills

Customer service

Communication skills

Multitasking

Prioritization

Basic computer skills

Education

HS Diploma / GED

Job description

Canon U.S.A., Inc. is seeking a Front Desk/Office Services Associate at our Princeton, NJ site. You will greet visitors, answer calls, schedule rooms, and enter data while supporting multiple services including copy/print, mail, and shipping.

The role emphasizes strong customer service, compliance with client policies, and potential cross-location coverage. Requires HS diploma and ability to lift 50 lbs.