On-Site Client Services & Operations Coordinator

SERVPRO of South Palm Beach; Boca Raton (FL); On-site; USD 47,000 - 50,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

SERVPRO of South Palm Beach is seeking an Administrative & Customer Service Coordinator in Boca Raton, FL. This full-time, on-site role focuses on delivering exceptional client service, coordinating technician schedules, and supporting sales efforts.

You’ll be the backbone of operations, ensuring communications are clear and projects stay on track. The position offers a base salary of $47,000–$50,000 with commissions and an annual bonus, along with benefits such as health, dental, and vision

Qualifications

• Excellent communication—confident, professional, and personable.
• Tech-savvy and organized, with a knack for managing details.
• Ability to multitask and stay calm under pressure.
• Strong attention to detail—nothing slips through the cracks.
• Experience in restoration, construction, or service industries is a plus.

Responsibilities

• Be the welcoming first point of contact for clients—answer calls, explain services, and set the tone with a professional, positive experience.
• Coordinate technician schedules to ensure on-time service and track project updates through internal systems to keep everything on track.
• Follow up with leads, respond to proposal requests, and help move opportunities to close. Track sales activity and support the sales team with timely updates.
• Prepare and send proposals; maintain accurate project files and communicate clearly between customers, technicians, and managers to keep projects moving.

Skills

Excellent communication

Tech-savvy

Organized

Multitasking

Attention to detail

Customer-first attitude

Experience in restoration/service

Job description

SERVPRO of South Palm Beach is seeking an Administrative & Customer Service Coordinator in Boca Raton, FL. This full-time, on-site role focuses on delivering exceptional client service, coordinating technician schedules, and supporting sales efforts.

You’ll be the backbone of operations, ensuring communications are clear and projects stay on track. The position offers a base salary of $47,000–$50,000 with commissions and an annual bonus, along with benefits such as health, dental, and vision