Client Services & Operations Coordinator

SERVPRO of Vacaville / Dixon; Boca Raton (FL); On-site; USD 47,000 - 50,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Dental insurance

Vision insurance

Paid time off

Training & development

Company parties

Commissions

Job summary

SERVPRO is hiring an Administrative & Customer Service Coordinator in Boca Raton, FL. This full-time, on-site role focuses on delivering exceptional customer service, coordinating schedules, and supporting sales efforts to keep projects moving smoothly.

The position emphasizes proactive communication, organization, and multitasking in a fast-paced environment, with a base salary of $47,000–$50,000 plus commissions and annual bonus.

Qualifications

• Excellent communication—confident, professional, and personable.
• Tech-savvy and organized, with a knack for managing details.
• Ability to multitask and stay calm under pressure.
• Strong attention to detail—nothing slips through the cracks.
• Experience in restoration, construction, or service industries is a plus (but a positive, customer-first attitude is non-negotiable).

Responsibilities

• Be the welcoming first point of contact for clients—answer calls, explain services, and set the tone with a professional, positive experience.
• Coordinate technician schedules to ensure on-time service and manage project updates in internal systems.
• Follow up with leads, respond to proposal requests, and help move opportunities to close.
• Prepare and send proposals and maintain accurate project files; communicate clearly between customers, technicians, and managers.

Skills

Communication

Multitasking

Attention to detail

Organizational skills

Customer service

Job description

SERVPRO is hiring an Administrative & Customer Service Coordinator in Boca Raton, FL. This full-time, on-site role focuses on delivering exceptional customer service, coordinating schedules, and supporting sales efforts to keep projects moving smoothly.

The position emphasizes proactive communication, organization, and multitasking in a fast-paced environment, with a base salary of $47,000–$50,000 plus commissions and annual bonus.