On‑Site Client Services & Logistics Coordinator

Canon USA; Oaks (PA); On-site; USD 23,694 - 32,194; Full time

Benefits offered by this job

Employee referral bonus

Employee discounts

Dress for Your Day attire program (cas

Volunteer opportunities to give back

Canon welcome kit

Job summary

Canon USA in Oaks, PA is seeking a detail‑oriented, customer‑facing Warehouse/Shipping Associate to support prompt delivery and accurate handling of goods on site. You will perform shipping/receiving, inventory checks, and mail/courier tasks, while delivering responsive service to internal and external customers.

The role requires lifting up to 50 lbs, standing for long periods, and occasional driving between client locations.

Qualifications

• HS Diploma, GED, or equivalent experience required.
• Basic computer skills/technical knowledge.
• Ability to multitask and prioritize in order to meet deadlines.
• Good customer service and communication skills.
• Ability to work with minimal supervision.
• Ability to work overtime as needed.
• Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.
• May require driving between multiple client locations; a personal vehicle may also be required (valid driver's license and acceptable driving record necessary).
• Ability to lift up to 50 lbs.
• Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties.

Responsibilities

• Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction.
• Promptly informs supervisor of potential problems or customer concerns.
• Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal communication.
• Strong focus on providing good customer service.
• Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded.
• Attends cross-functional trainings to ensure ability to provide coverage when short-staffed.
• Site responsibility and location of coverage may change based on client and/or division needs.
• Responsible for shipping and receiving incoming and outgoing packages, materials, parts, or products and verifying and maintaining records of all shipments.
• Receives shipments and counts pieces, retains shipment paperwork, follows delivery schedule for incoming shipments, and secures customer signatures.
• Responsible for operating shipping/receiving equipment, responding to customer requests, data entry, and maintaining inventory.
• Processes and monitors all inventory movement within assigned responsibilities, locations and organizations.
• Analyzes ongoing activity of inventory.
• Assists in identifying slow moving and obsolete inventory or when inventory levels are low.
• Monitors and communicates status of inventory.
• Initiates, conducts and reports on Physical Inventories.
• Responsible for the accuracy and control of the shipping and dock operations.
• Experience in operation of a palette jack, regularly lifting heavy objects (50+ lbs) is required.
• Retrieves merchandise from stock or freight carrier, frequently with a palette jack.
• Verifies incoming shipments corresponding to packing lists.
• Completes required receiving documentation in order to maintain accurate department records.
• Packs, weighs, and labels parcels in a manner which minimizes the occurrence of transport damage.
• Responds to inquiries from internal personnel and customers and provides shipping status information.

Job description

Canon USA in Oaks, PA is seeking a detail‑oriented, customer‑facing Warehouse/Shipping Associate to support prompt delivery and accurate handling of goods on site. You will perform shipping/receiving, inventory checks, and mail/courier tasks, while delivering responsive service to internal and external customers.

The role requires lifting up to 50 lbs, standing for long periods, and occasional driving between client locations.