On-Site Charter School IT Support Specialist

Inspiroz; New York (NY); On-site; USD 34,000 - 62,000; Full time

Job summary

Inspiroz is seeking a driven School Technology Specialist (STS) contractor to join our on-site IT support team in New York City. You will support day-to-day technology needs across Inspiroz’s charter school portfolio, working under the Service Delivery Manager and coordinating with our remote support team.

Ideal candidates will have 1–2 years in Tier 1–2 tech support, a technology-related bachelor's degree or equivalent certifications, and hands-on experience with Windows, macOS, Active

Qualifications

• Bachelor’s degree in a technology-related field or equivalent certifications.
• 1–2 years’ experience in Tier 1 and 2 technical support.

Responsibilities

• Provide on-site IT support across Inspiroz’s charter schools.
• Lead on-site issue resolution, repairs, and maintenance as needed.
• Coordinate with remote IT support team to escalate and resolve tickets.
• Document issues, resolutions, and ticket details for traceability.

Education

Bachelor's degree in technology related field or equivalent certifications

Job description

Inspiroz is seeking a driven School Technology Specialist (STS) contractor to join our on-site IT support team in New York City. You will support day-to-day technology needs across Inspiroz’s charter school portfolio, working under the Service Delivery Manager and coordinating with our remote support team.

Ideal candidates will have 1–2 years in Tier 1–2 tech support, a technology-related bachelor's degree or equivalent certifications, and hands-on experience with Windows, macOS, Active