On‑Site Banking Service Specialist

Mechanics Bank; Seattle (WA); On-site; USD 26,000 - 44,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid holidays

Paid vacation

Employee assistance program

Life insurance

Flexible spending accounts

Tuition reimbursement

Discounted banking services

Job summary

Mechanics Bank is seeking a Customer Service Representative to join our team. This on-site role entails handling routine to moderately complex banking transactions, providing excellent service to customers, and maintaining accurate cash balances.

You will identify customer needs, make referrals, and stay compliant with policies and regulatory requirements. The position emphasizes in-person service, teamwork, and the ability to work under supervision while adhering to security guidelines.

Qualifications

• HS diploma or GED required.
• 1 year banking environment experience preferred.
• Customer service and cash handling experience required.
• Excellent interpersonal and communication skills.
• Ability to work independently and as part of a team.

Responsibilities

• Process routine to moderately complex banking transactions with accuracy.
• Provide exemplary customer service in person and by phone.
• Balance cash and maintain cash supply; follow cash handling policies.
• Assist at other branches and comply with regulatory requirements.

Skills

Interpersonal communication

Attention to detail

Customer service

Cash handling

Independent and team work

Education

High School Diploma or GED

1 year banking experience

Job description

Mechanics Bank is seeking a Customer Service Representative to join our team. This on-site role entails handling routine to moderately complex banking transactions, providing excellent service to customers, and maintaining accurate cash balances.

You will identify customer needs, make referrals, and stay compliant with policies and regulatory requirements. The position emphasizes in-person service, teamwork, and the ability to work under supervision while adhering to security guidelines.