On-Site Bank Teller & Customer Service Pro

Mechanics Bank; Santa Clara (CA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid holidays

Paid vacation

Life Insurance

Disability benefits

Tuition Reimbursement

Job summary

Mechanics Bank in Santa Clara, CA, is seeking a Customer Service Representative to join our on-site team. You will perform routine teller transactions, assist customers with account needs, and promote banking products and services while upholding security and compliance standards.

The role emphasizes high-quality service, accurate processing, and the ability to resolve inquiries efficiently. A reliable team member who can balance cash and handle daily branch responsibilities is essential.

Responsibilities

• Performs routine teller transactions and works directly with clients.
• Accepts, verifies, and processes basic to more complex customer transactions.
• Assists customers with account reconcilement, copies of statements and checks, orders checks, account closures, address changes, stop payments, debit card maintenance, and safe deposit box entrances.
• Provides exemplary customer service both in person and over the phone.
• Educates customers on banking technology, such as mobile and online banking.
• Maintains and balances a cash supply for transactions and follows cash handling policies.

Job description

Mechanics Bank in Santa Clara, CA, is seeking a Customer Service Representative to join our on-site team. You will perform routine teller transactions, assist customers with account needs, and promote banking products and services while upholding security and compliance standards.

The role emphasizes high-quality service, accurate processing, and the ability to resolve inquiries efficiently. A reliable team member who can balance cash and handle daily branch responsibilities is essential.