On-Site AV Technician I | Career Path & Benefits

VersaTech; Silver Spring (MD); On-site; USD 41,000 - 53,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) with employer matching

3 weeks PTO + 11 holidays

Career path with training and certs

Job summary

VersaTech is seeking an AV Technician I to support conference rooms and collaboration spaces in a fast-paced on-site setting in Silver Spring, MD. You will prep rooms each morning, power up displays, test audio and video, load presentations, and assist attendees during meetings to ensure smooth, professional experiences for both in-person and remote participants.

The role emphasizes friendly, patient customer service, rapid first-level troubleshooting, and timely escalation when needed.

Qualifications

• 1–3 years of experience in AV technology, meeting support, IT help desk, or a related field.
• Working knowledge of displays/projectors, audio mixers and DSPs, microphones, PTZ cameras, Cisco and Poly video conferencing systems, touch-panel control systems, and AV networking basics.
• Familiarity with Microsoft Teams and Zoom meetings.
• AVT certification, or willingness to obtain it, required.
• Must be able to obtain and maintain the security clearance required by the assigned contract (for example, Public Trust).

Responsibilities

• Open assigned conference rooms and meeting spaces each morning: power up and test displays, control panels, audio, cameras, and presentation connectivity.
• Prepare rooms for scheduled meetings: arrange furniture, set microphones and displays, load presentations, and set PTZ camera presets.
• Start and configure room-based Microsoft Teams, Zoom, and other approved platforms; verify audio, video, and content sharing.
• Help organizers and presenters at start-up: admit remote attendees, manage waiting rooms, and assign presenter privileges as directed.
• Stay until the meeting is running, then return to the help desk or assigned area and respond promptly to support calls.
• Reset rooms after meetings for the next user.
• Perform first-level troubleshooting on displays, projectors, audio, microphones, cameras, etc., and escalate as needed.

Skills

AV technology

Customer service

Team collaboration

Tools

Microsoft Teams

Zoom

Cisco video conferencing

Poly video conferencing

Touch-panel control

AV networking basics

Job description

VersaTech is seeking an AV Technician I to support conference rooms and collaboration spaces in a fast-paced on-site setting in Silver Spring, MD. You will prep rooms each morning, power up displays, test audio and video, load presentations, and assist attendees during meetings to ensure smooth, professional experiences for both in-person and remote participants.

The role emphasizes friendly, patient customer service, rapid first-level troubleshooting, and timely escalation when needed.