On-site Administrative Assistant - Housing Programs

City of Ann Arbor in; Ann Arbor (MI); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Vision benefits

Dental benefits

Paid vacation

Sick leave

Holiday leave

Job summary

The City of Ann Arbor Administrative Assistant supports tenants, property managers, contractors, and internal teams by handling calls, greeting customers, data entry, and filing. Responsibilities include reviewing housing program applications (HCV, PBV, RAD, VASH) for completeness and providing information to applicants.

Position requires 1-2 years of office experience, strong organizational skills, and the ability to handle multiple priorities.

Qualifications

• HS Diploma or GED equivalent.
• 1-2 years of office experience/customer service or related field.
• Strong organizational and time-management skills.
• Strong interpersonal and customer service skills.
• Ability to communicate tactfully and positively with the public and coworkers.
• Effective problem-solving and decision-making skills.
• Ability to manage multiple priorities and meet deadlines.

Responsibilities

• Answer incoming calls and greet customers.
• Data entry, record keeping, and filing.
• Order supplies and manage office tasks.
• Maintain AAHC website and enter work orders.
• Review housing program applications for completeness and accuracy (HCV, PBV, RAD, VASH).
• Provide information to prospective applicants.

Skills

Customer service

Organizational skills

Time management

Communication

Problem solving

Education

HS Diploma or GED

Job description

The City of Ann Arbor Administrative Assistant supports tenants, property managers, contractors, and internal teams by handling calls, greeting customers, data entry, and filing. Responsibilities include reviewing housing program applications (HCV, PBV, RAD, VASH) for completeness and providing information to applicants.

Position requires 1-2 years of office experience, strong organizational skills, and the ability to handle multiple priorities.