On-Site Administrative Assistant - Dispatch & Driver Support

Augment; Harrison (MI); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Weekly pay

Full-time stability

Long-term placement potential

Job summary

Augment is hiring an Administrative Assistant to support daily office operations at a local Harrison, MI facility. This on-site role works with drivers, supervisors, and operations staff to ensure the business runs smoothly and customers are serviced without interruption.

Ideal candidates are organized and dependable, ready to support essential field operations from within an active waste and recycling environment. We offer weekly pay and long-term placement potential for strong performers.

Qualifications

• 1+ year of administrative, customer service, or office support experience.
• Strong communication and problem-solving skills.
• Comfortable using Microsoft Office and/or route management systems.
• Ability to stay organized in a fast-paced, high-traffic office environment.
• Professional and respectful when working with drivers, customers, and leadership.
• Bilingual (English/Spanish) a plus, but not required.

Responsibilities

• Greet and assist drivers and staff as they arrive and check in for routes.
• Review, organize, and process daily Driver Vehicle Inspection Reports (DVIRs).
• Help maintain route schedules and communicate changes to the dispatch or ops teams.
• Enter timecards, hours worked, and service data into internal systems.
• Answer incoming calls and assist customers with questions, missed pickups, or service requests.
• Help track and report driver attendance, performance, or incidents to supervisors.
• Order and inventory office and safety supplies.
• Support the operations team with general clerical tasks, reports, and administrative projects.

Skills

Customer service

Communication

Organization

Problem-solving

Education

High school diploma or GED

Tools

Microsoft Office

Route management systems

Job description

Augment is hiring an Administrative Assistant to support daily office operations at a local Harrison, MI facility. This on-site role works with drivers, supervisors, and operations staff to ensure the business runs smoothly and customers are serviced without interruption.

Ideal candidates are organized and dependable, ready to support essential field operations from within an active waste and recycling environment. We offer weekly pay and long-term placement potential for strong performers.