Administration Assistant

Augment; Texas City (TX); On-site; USD 18,000 - 23,000; Full time

Job summary

Augment is hiring an Administrative Assistant to support daily office operations at the Texas City site of a leading waste and recycling company. This on-site role works alongside drivers, supervisors, and operations staff to ensure schedules run smoothly and customers are serviced without interruption.

If you’re organized and dependable, you’ll handle office coordination, driver paperwork, reporting, and customer service support.

Qualifications

• High school diploma or GED required.
• Experience in administrative or customer service roles.
• Bilingual English/Spanish a plus but not required.

Responsibilities

• Greet drivers and staff and check in for routes.
• Review and process DVIRs and timecards.
• Maintain route schedules and communicate changes to dispatch.
• Enter data into internal systems and respond to calls from customers.
• Support the operations team with clerical tasks and reports.

Skills

Strong communication

Problem-solving

Organizational skills

Customer service

Education

High school diploma or GED

Tools

Microsoft Office

Route management systems

Job description

Job Details

• Job Location: Texas City , TX 77592
• Education Level: None
• Salary Range: $15.00 - $15.00 Hourly
• Travel Percentage: None
• Job Category: Administrative Assistant
• Be the Backbone of Daily Operations at a Leading Waste & Recycling Company

Augment Human Resource Services is hiring an Administrative Assistant to support daily office operations inside the local office of one of the nation’s top waste and recycling companies. In this on-site role, you’ll work directly alongside drivers, supervisors, and operations staff to ensure the business runs smoothly and customers are serviced without interruption.

If you’re organized, dependable, and ready to support essential field operations from the inside, this is the job for you.

What You’ll Do

As an Administrative Assistant placed on-site through Augment, you’ll handle office coordination, driver paperwork, reporting, and customer service support. You’ll play a vital role in ensuring that schedules are aligned, documentation is accurate, and the office is operating efficiently.

Key Responsibilities

• Greet and assist drivers and staff as they arrive and check in for routes.
• Review, organize, and process daily Driver Vehicle Inspection Reports (DVIRs).
• Help maintain route schedules and communicate changes to the dispatch or ops teams.
• Enter timecards, hours worked, and service data into internal systems.
• Answer incoming calls and assist customers with questions, missed pickups, or service requests.
• Help track and report driver attendance, performance, or incidents to supervisors.
• Order and inventory office and safety supplies.
• Support the operations team with general clerical tasks, reports, and administrative projects.

Qualifications

Experience: 1+ year of administrative, customer service, or office support experience.

Skills

• Strong communication and problem-solving skills.
• Comfortable using Microsoft Office and/or route management systems.
• Ability to stay organized in a fast-paced, high-traffic office environment.
• Professional and respectful when working with drivers, customers, and leadership.

Requirements

• High school diploma or GED.
• Must pass a background check and drug screen.
• Bilingual (English/Spanish) a plus, but not required.

Work Environment

• Office located on-site at an active waste and recycling facility.
• Interacting daily with drivers, dispatchers, supervisors, and occasionally walk-in customers.
• Fast-paced and dynamic with a strong focus on communication, safety, and reliability.

Why Work with Augment

• Weekly pay and full-time stability
• Get your foot in the door at a top waste & recycling company
• Be part of a team that helps keep your local community clean and running
• Long-term placement potential for strong performers
• Full support from Augment’s staffing team throughout your assignment