On-Site Admin Assistant — Dispatch & Ops

Augment; Tyler (TX); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

Full-time stability

Foot in the door

Team environment

Long-term placement

Staffing support

Job summary

Augment is seeking an Administrative Assistant to support daily office operations within the Tyler, TX facility of a leading waste and recycling company. This on-site role requires coordinating with drivers, supervisors, and operations staff to keep routes running smoothly and customers serviced without interruption.

You’ll greet staff, process DVIRs, maintain route schedules, enter timecards, handle calls, and assist with clerical tasks.

Qualifications

• 1+ year of administrative, customer service, or office support experience.
• Strong communication and problem-solving skills.
• Comfortable using Microsoft Office and/or route management systems.
• Able to stay organized in a fast-paced, high-traffic office environment.
• Professional and respectful when working with drivers, customers, and leadership.

Responsibilities

• Greet and assist drivers and staff as they arrive and check in for routes.
• Review, organize, and process daily Driver Vehicle Inspection Reports (DVIRs).
• Help maintain route schedules and communicate changes to the dispatch or ops teams.
• Enter timecards, hours worked, and service data into internal systems.
• Answer incoming calls and assist customers with questions, missed pickups, or service requests.
• Help track and report driver attendance, performance, or incidents to supervisors.
• Order and inventory office and safety supplies.
• Support the operations team with general clerical tasks, reports, and administrative projects.

Skills

Customer service

Communication

Organizational skills

Problem-solving

Education

High school diploma or GED

Tools

Microsoft Office

Route management systems

Job description

Augment is seeking an Administrative Assistant to support daily office operations within the Tyler, TX facility of a leading waste and recycling company. This on-site role requires coordinating with drivers, supervisors, and operations staff to keep routes running smoothly and customers serviced without interruption.

You’ll greet staff, process DVIRs, maintain route schedules, enter timecards, handle calls, and assist with clerical tasks.