B2B Inside Sales & Quote Coordinator

EVERWHITE CORPORATION; Warminster Township (Bucks County); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Life Insurance

SIMPLE IRA (matching)

Health Insurance

Paid Time Off

Vision Insurance

Dental Insurance

Job summary

EVERWhite Corporation, a premium manufacturer of dry-erase boards and visual communication products, seeks a detail-oriented Customer Support & Order Coordinator. You will handle inquiries, convert needs into quotes, and work with our graphic designer to turn rough concepts into finished products.

You will guide customers through design details, provide accurate pricing for standard and custom items, and follow up to grow accounts.

Qualifications

• 2–3+ years of inside sales, technical customer support, or project coordination in manufacturing/B2B.
• Ability to translate a rough idea into actionable design/production specs.
• Proactive outbound follow-up and rapport-building with B2B clients.
• Experience bridging customers with design or operations teams.

Responsibilities

• Inbound Quoting & Lead Response: Respond promptly to incoming phone calls and website inquiries from clients, evaluating their needs and providing accurate, competitive pricing quotes for standard and custom products.
• Custom Design Coordination: Partner directly with our internal Graphic Designer on custom-printed board projects. Guide customers who call in with rough concepts, gather necessary details/specifications, and brief the designer on project vision.
• Proactive Follow-Up & Account Growth: Conduct outbound follow-up calls on open quotes to secure orders and periodically reach out to existing business accounts to foster ongoing relationships and uncover new opportunities.
• Consultative Customer Support: Educate commercial clients, contractors, and institutional buyers on surface options, trim styles, framing, and custom graphic capabilities.

Skills

Inside sales

Customer support

Project coordination

B2B/wholesale

CRM proficiency

Microsoft Office

Tools

CRM/quoting systems

Microsoft Office

Web-based inquiry tools

Job description

EVERWhite Corporation, a premium manufacturer of dry-erase boards and visual communication products, seeks a detail-oriented Customer Support & Order Coordinator. You will handle inquiries, convert needs into quotes, and work with our graphic designer to turn rough concepts into finished products.

You will guide customers through design details, provide accurate pricing for standard and custom items, and follow up to grow accounts.