Operations & Customer Service Coordinator (In-Office)

EVERWHITE CORPORATION; Warminster Township (Bucks County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

SIMPLE IRA (matching)

SIMPLE IRA

Health insurance

Paid time off

Vision insurance

Dental insurance

Job summary

EVERWhite Corporation, a leading U.S. manufacturer of dry erase boards and related products, seeks an Administrative & Customer Service Coordinator.

The role supports customers, daily office operations, and executive leadership, with emphasis on order entry, shipping coordination, and general administration. The position is full-time and in-office, Monday–Friday, not remote, offering opportunities for growth within the business operations over time.

Qualifications

• Three to five years of administrative or office coordination experience; manufacturing experience is a strong plus.
• Excellent verbal and written communication skills.
• Strong computer skills, including proficiency in Microsoft Word, Excel, and Outlook.
• Hands-on experience with Sage 100 ERP for order entry, data management, and inventory lookup.
• Familiarity with Sage CRM is beneficial.
• Familiarity with domestic freight shipping, including LTL/FTL carriers, shipment tracking, and bills of lading, is preferred.

Responsibilities

• Respond to customer inquiries by phone and email regarding orders, products, pricing, and account matters.
• Review customer purchase orders and accurately enter sales orders into our ERP system.
• Prepare and distribute customer quotes with accurate pricing, materials specs, and lead times.
• Proactively communicate order status and resolve delivery issues with customers.
• Maintain accurate customer and order information in company systems.
• Coordinate shipments through UPS and domestic freight carriers; obtain quotes and track deliveries.
• Assist with accounts receivable and follow up on past-due invoices.
• Organize and track projects, priorities, deadlines, and calendar items.

Skills

Verbal communication

Written communication

Organizational skills

Time management

Problem solving

Customer service

Tools

Microsoft Word

Excel

Outlook

Sage CRM

Sage 100 ERP

Job description

EVERWhite Corporation, a leading U.S. manufacturer of dry erase boards and related products, seeks an Administrative & Customer Service Coordinator.

The role supports customers, daily office operations, and executive leadership, with emphasis on order entry, shipping coordination, and general administration. The position is full-time and in-office, Monday–Friday, not remote, offering opportunities for growth within the business operations over time.