Onsite Account Manager — Client Success & Benefits

F3nomenal; Youngtown (AZ); On-site; USD 60,000 - 90,000; Full time

Job summary

Vensure Employer Solutions in Chandler, Arizona, is seeking an Account Manager to oversee assigned clients, coordinating implementation and renewals with sales and support teams. You will maintain high service levels, manage client relationships, and negotiate benefits with carriers, traveling for client meetings as needed.

The role requires deep knowledge of group benefits, excellent problem resolution and communication skills, and the ability to deliver a superior customer experience while

Qualifications

• Must understand group benefits and insurance processes.
• Strong problem resolution and negotiation skills are essential.
• Excellent written and verbal communication and professionalism.
• Ability to travel for client meetings and renewals.

Responsibilities

• Coordinate and conduct the implementation for new and renewing clients.
• Coordinate strategy meetings and document collection with Business Consultant.
• Market, analyze, and negotiate benefits and rates for all coverages.
• Request renewal from carrier.
• Conduct pre-renewal and renewal meetings (in person or via Zoom).
• Negotiate renewals with carriers. Quote open market when necessary.
• Deliver final renewal to client and finalize benefit selections.
• Obtain applications and monitor benefit administration portals.
• Ensure everything is submitted in a timely manner (at minimum 15 days prior to the effective date)
• Perform first bill audits and host a meeting with client to discuss how the OE went.
• Ensure a high level of customer retention and satisfaction by building relationships with key contacts.

Skills

Client relationships

Negotiation

Organization

Communication

Microsoft Office

Education

Bachelor's degree preferred

Health and Life Insurance License

Job description

Vensure Employer Solutions in Chandler, Arizona, is seeking an Account Manager to oversee assigned clients, coordinating implementation and renewals with sales and support teams. You will maintain high service levels, manage client relationships, and negotiate benefits with carriers, traveling for client meetings as needed.

The role requires deep knowledge of group benefits, excellent problem resolution and communication skills, and the ability to deliver a superior customer experience while