On-Site Account Development Pro — Inside Sales

Trane Technologies; Baton Rouge (LA); On-site; USD 41,000 - 83,000; Full time

Benefits offered by this job

Health insurance

Wellness programs

401K match

Tuition assistance

Job summary

Trane Technologies, a world leader in climate solutions, invites you to join as an Account Development Associate on-site in Baton Rouge. You will act as a trusted advisor for customers, ensuring their needs are met smoothly and efficiently and guaranteeing timely delivery of high‑quality parts or equipment.

You will collaborate with Account Managers to service accounts, drive revenue, and actively seek out new sales opportunities while maintaining knowledge of all portfolio offerings to maximize

Qualifications

• H.S. Diploma or General Education Degree (GED) required.
• Inside sales, retail, or related experience.
• Experience in a fast‑paced, customer focused environment with a focus on customer service, continuous improvement, and safety.
• Proven experience in building customer relationships and maintaining professional customer service even in challenging situations.

Responsibilities

• Proactively engages phone customers, taking the initiative to fully understand their needs and provide prompt and effective solutions.
• Collaborates with Account Managers to service accounts and drive revenue.
• Actively seeks out potential sales opportunities for Account Managers and the District, constantly looking for ways to add value for customers.
• Boosts sales by maintaining current knowledge of all portfolio offerings and demonstrates technical knowledge to provide customer value propositions.
• Drives sales by identifying related products or add on extensions needs and making customers aware of product promotions and adding lines to parts orders.
• Find best method to resolve problems and ensure customer satisfaction while adhering to company policies.
• Makes outbound calls including marketing new products.
• Executes quote and order management processes with high level of accuracy to expedite the fulfillment process and ensure customer satisfaction and timely delivery.

Education

H.S. Diploma or GED

Job description

Trane Technologies, a world leader in climate solutions, invites you to join as an Account Development Associate on-site in Baton Rouge. You will act as a trusted advisor for customers, ensuring their needs are met smoothly and efficiently and guaranteeing timely delivery of high‑quality parts or equipment.

You will collaborate with Account Managers to service accounts, drive revenue, and actively seek out new sales opportunities while maintaining knowledge of all portfolio offerings to maximize