On-Site Customer Sales Pro - Growth & Solutions

CFO Trane U.S. Inc.-CFO; Forest Park (GA); On-site; USD 57,000 - 83,000; Full time

Benefits offered by this job

Health insurance

401K match

Paid time off

Tuition assistance

Educational opportunities

Job summary

Trane Technologies is seeking a customer-focused outside/inside sales professional to support customers, resolve issues, and drive sales for Parts and Supply offerings. The role involves both phone and in-person interactions with a focus on timely fulfillment and outstanding service.

You will stay updated on Trane products and promotions to deliver a premier customer experience and build lasting relationships, with opportunities to contribute to warehouse and inventory tasks as needed.

Qualifications

• HS Diploma or GED required.
• Inside sales, retail, or related experience.
• Experience in a fast-paced, customer-focused environment emphasizing service, improvement and safety.

Responsibilities

• Provide support to customers and resolve problems to ensure satisfaction.
• Partner with customers to grow sales by identifying related products or add-on extensions.
• Process customer orders and respond to inquiries, questions, or complaints regarding Parts and Supply offerings; provide solutions to ensure satisfaction and future sales.
• Keep current on Trane products, offerings, and promotions to deliver premier customer experience and drive sales.
• Interact with customers over the phone and in person.
• Execute quote and order management with accuracy to expedite fulfillment and delivery; enter quotes and invoices and follow through on fulfillment.
• Assist with warehouse/inventory management as needed.
• Maintain flexibility to work overtime/weekends as required.

Skills

Inside sales experience

Customer service

Relationship building

Education

HS Diploma or GED

Job description

Trane Technologies is seeking a customer-focused outside/inside sales professional to support customers, resolve issues, and drive sales for Parts and Supply offerings. The role involves both phone and in-person interactions with a focus on timely fulfillment and outstanding service.

You will stay updated on Trane products and promotions to deliver a premier customer experience and build lasting relationships, with opportunities to contribute to warehouse and inventory tasks as needed.