On-Site Account Coordinator — Service Dispatch & Coordination

Allied National Services; Brooklyn Center (MN); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

PTO

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Allied National Services in Brooklyn Center, MN is seeking an Account Coordinator to join our Service Department. The role supports the Account Management team with day-to-day coordination of facility maintenance services for clients, interacting with customers, technicians, and service providers to schedule work orders and resolve issues.

This full-time, on-site position runs Monday–Friday, 8:00 a.m.–4:30 p.m.

Qualifications

• Strong verbal and written communication required.
• Strong organizational skills and attention to detail.
• Ability to multitask and meet deadlines in a fast-paced environment.
• Experience coordinating with customers, vendors, and internal teams.

Responsibilities

• Coordinate, schedule, and dispatch facility maintenance service calls nationwide.
• Communicate with clients, technicians, and service providers by phone and email.
• Track and manage work orders from initial request through completion.
• Prioritize service requests based on urgency, deadlines, and client requirements.
• Follow up with service providers to ensure on-time completion and quality.
• Provide clients with service updates and assist with resolutions.
• Source and onboard new service providers when coverage is needed.
• Review vendor quotes, invoices, and required service documentation.
• Maintain accurate client, vendor, and work order records.
• Support Account Managers with day-to-day account and service needs.

Skills

Communication skills

Organization

Multitasking

Problem-solving

Customer & vendor coordination

MS Office

Customer service experience

Education

High school diploma required; associates or bachelor's preferred

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Allied National Services in Brooklyn Center, MN is seeking an Account Coordinator to join our Service Department. The role supports the Account Management team with day-to-day coordination of facility maintenance services for clients, interacting with customers, technicians, and service providers to schedule work orders and resolve issues.

This full-time, on-site position runs Monday–Friday, 8:00 a.m.–4:30 p.m.