Maintenance Account Coordinator: Dispatch & Client Support

Global Facility Management; Melville (NY); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Paid holidays

Team building activities

Summer barbeques

Employee appreciation program

Health and dental coverage

Life insurance and 401k

PTO program

Job summary

Global Facility Management is hiring an Account Coordinator in Melville, NY for a full-time, on-site role. You will dispatch, coordinate, and manage client work orders while communicating with vendors to ensure timely service delivery.

Qualifications include 1 year in a fast-paced office, strong Excel/Outlook skills, and excellent communication. The team emphasizes a collaborative culture with comprehensive benefits and growth opportunities.

Qualifications

• Experience in a fast-paced office environment is preferred.
• Strong communication and customer service orientation required.
• Proficiency with Excel, Outlook, and online research tools.

Responsibilities

• Process customer requests for facility services per policies.
• Receive and dispatch new demand tickets for clients.
• Maintain up-to-date information on 3rd party websites.
• Follow up on assigned jobs to ensure progress and completion.
• Provide timely feedback to Account Manager regarding issues.
• Manage the maintenance email box and vendor communications.

Skills

Customer service

Time management

Communication

Team player

Attention to detail

Education

High School Diploma

Tools

Excel

Outlook

Internet research tools

Job description

Global Facility Management is hiring an Account Coordinator in Melville, NY for a full-time, on-site role. You will dispatch, coordinate, and manage client work orders while communicating with vendors to ensure timely service delivery.

Qualifications include 1 year in a fast-paced office, strong Excel/Outlook skills, and excellent communication. The team emphasizes a collaborative culture with comprehensive benefits and growth opportunities.