Senior Account Manager - Client & Vendor Relations

Allied National Services; Brooklyn Center (MN); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

health insurance

paid time off

401(k) with matching

Job summary

Allied National Services in Brooklyn Center, MN is seeking a Senior Account Manager to join our corporate team. The role requires a reliable, upbeat, and assertive professional who thrives in a fast-paced environment and takes ownership of customer satisfaction.

You will coordinate vendor services, respond to client requests via phone and email, and ensure all services meet client expectations and company standards. The position is on-site with regular daytime hours.

Qualifications

• 2+ years of customer service experience in an office setting
• Strong multitasking and organizational skills
• Confident decision-making with sound business judgment
• Ability to prioritize in a fast-paced environment
• Excellent communication and interpersonal skills
• Intermediate proficiency in Microsoft Excel
• High attention to detail with strong follow-up skills

Responsibilities

• Monitor and ensure daily attendance of employees
• Schedule and coordinate special services via phone
• Conduct pre- and post-service confirmations
• Respond promptly to emails and phone inquiries
• Maintain and update CRM systems
• Follow up on equipment repairs and service issues
• Process contractor invoices accurately and efficiently
• Source, vet, hire, and onboard new contractors and employees

Skills

Customer service

Office multitasking

Communication

Organizational skills

Decision-making

Attention to detail

Microsoft Excel

Prioritization

Education

High school diploma

Associate or Bachelor's degree preferred

Tools

CRM software

Job description

Allied National Services in Brooklyn Center, MN is seeking a Senior Account Manager to join our corporate team. The role requires a reliable, upbeat, and assertive professional who thrives in a fast-paced environment and takes ownership of customer satisfaction.

You will coordinate vendor services, respond to client requests via phone and email, and ensure all services meet client expectations and company standards. The position is on-site with regular daytime hours.