On-Floor Operations Specialist — Elevate Athlete Experience

Dick's Sporting Goods; Hagerstown (MD); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Benefits

Job summary

DICK'S Sporting Goods is hiring a Specialist - On Field Operations. In this role, you will help deliver a top-tier athlete experience by engaging customers, sharing knowledgeable product information, and ensuring items are available and clearly presented on the floor.

You will train and support teammates in store processes and uphold merchandising standards, pricing changes, and program participation. This position offers an hourly wage with benefits and room for growth.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience in retail or customer-facing roles.
• Previous retail or customer-facing experience preferred.

Responsibilities

• Delivers an outstanding athlete experience by engaging customers and providing product information.
• Onboards and trains new and existing team members in store processes.
• Maintains store presentation, pricing, and inventory readiness to help athletes shop confidently.
• Upholds merchandising standards and supports loyalty programs and store policies.

Skills

Customer service

Retail experience

Communication

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods is hiring a Specialist - On Field Operations. In this role, you will help deliver a top-tier athlete experience by engaging customers, sharing knowledgeable product information, and ensuring items are available and clearly presented on the floor.

You will train and support teammates in store processes and uphold merchandising standards, pricing changes, and program participation. This position offers an hourly wage with benefits and room for growth.