On-Floor Operations Specialist — Athlete Experience

DICK'S Sporting Goods; Saint Paul (MN); On-site; USD 22,000 - 33,000; Full time

Job summary

DICK’S Sporting Goods in Minnesota is hiring a Specialist – On Field Operations to deliver an exceptional athlete experience on the floor. You’ll combine operational know-how with an athlete-first mindset to ensure accurate merchandising, pricing, and product availability.

You’ll lead onboarding and training, follow floor set plans, and participate in loyalty programs and service initiatives while upholding safety and loss prevention policies.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience in retail or customer-facing roles.
• Previous retail or customer-facing experience preferred.

Responsibilities

• Delivers an outstanding athlete experience by engaging athletes to understand their needs and provide product information.
• Assists with onboarding and training of new and existing team members as subject matter expert.
• Demonstrates efficient process execution while maintaining an athlete-first mindset.
• Upholds merchandising and presentation standards, floor sets, signage and pricing changes.
• Promotes participation in company programs and loyalty initiatives.
• Creates an inclusive store environment and adheres to safety and loss prevention policies.

Skills

Customer service

Retail sales

Education

High School Diploma or Equivalent

1-3 years of experience

Job description

DICK’S Sporting Goods in Minnesota is hiring a Specialist – On Field Operations to deliver an exceptional athlete experience on the floor. You’ll combine operational know-how with an athlete-first mindset to ensure accurate merchandising, pricing, and product availability.

You’ll lead onboarding and training, follow floor set plans, and participate in loyalty programs and service initiatives while upholding safety and loss prevention policies.