On‑Floor Guest Experience Leader

lululemon; Lincoln (NE); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Savings and retirement plan matching

Generous employee discount

Fitness & yoga classes

Development courses

Job summary

lululemon is seeking a Guest Experience Lead to drive an exceptional in-store experience and lead the floor with a focus on guest education and brand value. You will contribute to sales goals and act as Supervisor on Duty when needed, guiding the team on the floor.

The role involves mentoring teammates, participating in hiring decisions, and delivering technical product education to guests while upholding an inclusive, energetic store culture.

Qualifications

• 1 year retail or customer experience.
• Some experience in leading, mentoring, or delegating with others.

Responsibilities

• Lead from the floor to establish an exceptional and inclusive guest experience.
• Provide technical product education to guests and assist when needed.
• Oversee store operations as Supervisor on Duty and manage openness/closing.
• Review daily data to track progress toward sales goals and motivate the team.
• Participate in hiring, onboarding, and training processes.
• Foster a respectful, collaborative team environment.

Skills

Guest experience

Leadership

Communication

Education

High school diploma

Job description

lululemon is seeking a Guest Experience Lead to drive an exceptional in-store experience and lead the floor with a focus on guest education and brand value. You will contribute to sales goals and act as Supervisor on Duty when needed, guiding the team on the floor.

The role involves mentoring teammates, participating in hiring decisions, and delivering technical product education to guests while upholding an inclusive, energetic store culture.