On-Floor Guest Experience Lead & Team Coach

Lululemon Athletica; Utah; On-site; USD 29,000 - 34,000; Full time

Job summary

lululemon Athletica in University Place Mall is seeking a Guest Experience Lead for a 4-month contract to elevate the in-store guest journey. You will lead from the floor, deliver product education, and drive daily sales targets while supporting a cohesive, inclusive team.

The role requires 1 year in retail or customer service and some leadership experience; availability for varied shifts, including weekends, is expected. Travel not required.

Qualifications

• 1 year retail or customer experience.
• Some experience in leading, mentoring, or delegating with others.
• Availability for varied shifts including weekends.

Responsibilities

• Lead the guest experience on the sales floor and provide product education.
• Open and close the store; supervise daily operations on shift.
• Assist in recruiting, onboarding and coaching team members.
• Review daily metrics to drive sales and guest satisfaction.

Skills

Guest experience

Leadership

Customer service

Education

High school diploma

Job description

lululemon Athletica in University Place Mall is seeking a Guest Experience Lead for a 4-month contract to elevate the in-store guest journey. You will lead from the floor, deliver product education, and drive daily sales targets while supporting a cohesive, inclusive team.

The role requires 1 year in retail or customer service and some leadership experience; availability for varied shifts, including weekends, is expected. Travel not required.