Team Captain: StoreOps & People Coach

DICK'S Sporting Goods; Hamilton (OH); On-site; USD 45,000 - 59,000; Full time

Job summary

DICK’S Sporting Goods is seeking a Team Captain of On Field Operations to lead execution on the sales floor and deliver an athlete-first shopping experience. You will coach teammates, manage priorities, and ensure strong merchandising and pricing consistency.

The role emphasizes leadership, coaching, and operational oversight, with responsibilities including scheduling, staffing, and ensuring safety and policy compliance across departments.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail/customer-facing experience required.
• Previous people leadership experience preferred.

Responsibilities

• Deliver outstanding athlete experiences by providing product information and maintaining merchandising standards.
• Help develop 30-60-90 day plans with store leadership to meet business goals.
• Create efficient schedules and manage staffing to meet traffic demands.
• Lead hiring, onboarding, coaching, and performance management of teammates.
• Uphold safety, loss prevention, and policy compliance.

Skills

Retail experience

Customer-facing experience

People leadership

Education

High School Diploma or Equivalent

Job description

DICK’S Sporting Goods is seeking a Team Captain of On Field Operations to lead execution on the sales floor and deliver an athlete-first shopping experience. You will coach teammates, manage priorities, and ensure strong merchandising and pricing consistency.

The role emphasizes leadership, coaching, and operational oversight, with responsibilities including scheduling, staffing, and ensuring safety and policy compliance across departments.