On-Demand On-Site IT Support Engineer

Axiom Technologies Pty Ltd.; Irving (TX); On-site; USD 34,000 - 55,000; Part time

Job summary

Axiom Technologies is seeking a capable Desktop Support Engineer to deliver on-site IT support for enterprise clients in Irving, Texas. This contract-based, on-demand role requires responding to service requests and providing hands-on assistance for desktops, laptops, network connectivity, and peripherals at the client site.

The position is independent contractor/dispatch style with no guaranteed hours. You will coordinate with the Service Delivery Team and be contacted via phone or email when

Qualifications

• Strong knowledge of Windows operating systems and desktop environments.
• Experience in hardware troubleshooting and replacement.
• Basic understanding of networking (LAN connectivity, switches, routers).
• Ability to diagnose and resolve desktop, printer, and peripheral issues.
• Good communication and customer service skills.
• Ability to work independently in on-site support environments.

Responsibilities

• Provide on-site desktop and IT support for end users at the client location.
• Troubleshoot and resolve Windows desktops, laptops, and peripherals.
• Install, configure, and maintain hardware, operating systems, and enterprise software applications.
• Support network connectivity issues, including LAN troubleshooting.
• Assist with device setup, replacement, and hardware installations.
• Perform basic network troubleshooting using console access when required.
• Document service activities and communicate updates to the service delivery team.
• Follow client IT policies and security procedures while performing onsite tasks.

Skills

Windows OS & desktop environments

Hardware troubleshooting

Networking basics (LAN)

Desk/Printer issue diagnosis

Customer service & communication

Independent work in on-site support

Tools

Windows Laptop

LAN Cable

Console Cable

Screwdriver Toolkit

Basic IT troubleshooting tools

Job description

Axiom Technologies is seeking a capable Desktop Support Engineer to deliver on-site IT support for enterprise clients in Irving, Texas. This contract-based, on-demand role requires responding to service requests and providing hands-on assistance for desktops, laptops, network connectivity, and peripherals at the client site.

The position is independent contractor/dispatch style with no guaranteed hours. You will coordinate with the Service Delivery Team and be contacted via phone or email when