On-Demand On-Site Desktop Support Engineer

Axiom Technologies; City of White Plains (NY); On-site; USD 34,000 - 55,000; Part time

Job summary

Axiom Technologies in White Plains, NY is seeking a capable Desktop Support Engineer to provide on-site IT support for enterprise clients. This contract-based, on-demand role requires responsive service delivery, Windows troubleshooting, and hardware setup at client locations.

You will handle desktops, laptops, network connectivity, and peripheral devices, install and configure hardware and software, and document activities for the service delivery team.

Qualifications

• Strong knowledge of Windows operating systems and desktop environments.
• Experience in hardware troubleshooting and replacement.
• Basic understanding of networking (LAN connectivity, switches, routers).
• Ability to diagnose and resolve desktop, printer, and peripheral issues.
• Good communication and customer service skills.
• Ability to work independently in onsite support environments.

Responsibilities

• Provide on-site desktop and IT support for end users at the client location.
• Troubleshoot and resolve issues related to Windows desktops, laptops, and peripherals.
• Install, configure, and maintain hardware, operating systems, and enterprise software applications.
• Support network connectivity issues, including LAN troubleshooting.
• Assist with device setup, replacement, and hardware installations.
• Perform basic network troubleshooting using console access when required.
• Document service activities and communicate updates to the service delivery team.
• Follow client IT policies and security procedures while performing onsite tasks.

Skills

Windows operating systems

Hardware troubleshooting

Networking basics

Desktop and peripheral issue diagnosis

Communication skills

Independent onsite work

Tools

Windows Laptop

LAN Cable

Console Cable

Screwdriver Toolkit

Basic IT troubleshooting tools

Job description

Axiom Technologies in White Plains, NY is seeking a capable Desktop Support Engineer to provide on-site IT support for enterprise clients. This contract-based, on-demand role requires responsive service delivery, Windows troubleshooting, and hardware setup at client locations.

You will handle desktops, laptops, network connectivity, and peripheral devices, install and configure hardware and software, and document activities for the service delivery team.