On-Demand On-Site Desktop Support Engineer

Axiom Technologies; Alaska; On-site; USD 34,000 - 55,000; Part time

Job summary

Axiom Technologies in Alaska is seeking a reliable Desktop Support Engineer to deliver on-site IT assistance for enterprise clients. You will respond to service requests and provide hands-on support for desktops, laptops, printers, and network devices at client sites.

The role is contract-based and on-demand, with assignments issued by the Service Delivery Team. Successful candidates are self-motivated, possess strong communication, and can work independently in fast-paced environments.

Qualifications

• Strong knowledge of Windows operating systems and desktop environments.
• Experience in hardware troubleshooting and replacement.
• Basic understanding of networking (LAN connectivity, switches, routers).
• Ability to diagnose and resolve desktop, printer, and peripheral issues.
• Good communication and customer service skills.
• Ability to work independently in onsite support environments.

Responsibilities

• Provide on-site desktop and IT support for end users at the client location.
• Troubleshoot and resolve issues related to Windows desktops, laptops, and peripherals.
• Install, configure, and maintain hardware, operating systems, and enterprise software applications.
• Support network connectivity issues, including LAN troubleshooting.
• Assist with device setup, replacement, and hardware installations.
• Perform basic network troubleshooting using console access when required.
• Document service activities and communicate updates to the service delivery team.
• Follow client IT policies and security procedures while performing onsite tasks.

Skills

Windows OS

Hardware troubleshooting

Networking basics

Printer/troubleshooting

Communication skills

Independent work

Tools

Windows Laptop

LAN Cable

Console Cable

Screwdriver Toolkit

Basic IT troubleshooting tools

Job description

Axiom Technologies in Alaska is seeking a reliable Desktop Support Engineer to deliver on-site IT assistance for enterprise clients. You will respond to service requests and provide hands-on support for desktops, laptops, printers, and network devices at client sites.

The role is contract-based and on-demand, with assignments issued by the Service Delivery Team. Successful candidates are self-motivated, possess strong communication, and can work independently in fast-paced environments.