On-Campus Workforce Program Assistant

Roxbury Community College; Boston (MA); On-site; USD 21,000 - 26,000; Part time

Job summary

Roxbury Community College (RCC) is hiring a Workforce Program Student Assistant for on-campus support in the Center for Workforce Development. You will help with day-to-day program operations, student services, outreach, and administrative tasks while gaining practical experience across workforce, lifelong learning, healthcare, language, and academic prep programs.

This entry-level role requires no prior experience, but applicants must be RCC students enrolled for the placement period and meet

Qualifications

• Entry-level student employment; no prior work experience required.
• Must meet eligibility and enrollment requirements for the approved funding source.
• Strong communication and organizational skills.
• Professional and courteous customer-service approach.
• Ability to work independently and collaboratively as part of a team.
• Basic computer and office technology skills.
• Willingness and ability to learn College systems, procedures, and workforce program processes.
• Ability to maintain confidentiality when handling student or departmental information.
• Reliability, attention to detail, and ability to follow through on assigned responsibilities.

Responsibilities

• Assist with student inquiries, registration support, appointment scheduling, and referrals.
• Provide front-office and general administrative support to CWD programs.
• Assist with outreach, recruitment, and follow-up communications with prospective and current students.
• Support preparation of flyers, email communications, program materials, attendance records, and other documents.
• Assist with data entry, tracking, filing, and maintenance of accurate program records.
• Help prepare classrooms, materials, and supplies for classes, workshops, orientations, and events.
• Support instructors and staff with routine program needs.
• Assist with events, information sessions, certificate ceremonies, and other CWD activities.
• Communicate professionally with students, instructors, staff, and community partners.
• Maintain confidentiality when handling student or departmental information.
• Perform other related program-support duties as assigned.
• Currently enrolled at Roxbury Community College for the applicable placement period.
• Meet RCC Learn & Earn eligibility requirements for the approved placement.
• Maintain good academic standing and any enrollment requirements applicable to the placement.
• Complete all required student-employment, onboarding, and payroll documentation before beginning work.
• Work only the approved Learn & Earn schedule and duties assigned by the designated supervisor

Skills

Communication skills

Organizational skills

Customer-service

Independent and team work

Basic computer skills

Willingness to learn RCC systems

Confidentiality

Reliability and attention to detail

Education

Enrollment at Roxbury Community College

Job description

Roxbury Community College (RCC) is hiring a Workforce Program Student Assistant for on-campus support in the Center for Workforce Development. You will help with day-to-day program operations, student services, outreach, and administrative tasks while gaining practical experience across workforce, lifelong learning, healthcare, language, and academic prep programs.

This entry-level role requires no prior experience, but applicants must be RCC students enrolled for the placement period and meet