Campus Programs Assistant — Learn & Earn

Roxbury Community College; Tremont (MA); On-site; USD 17,000 - 22,000; Full time

Job summary

Roxbury Community College invites applications for the Reggie Lewis Program Support Assistant (2), a on-campus Learn & Earn placement at the Reggie Lewis Track & Athletic Center. The role supports program planning, administration, coordination, and daily operations, offering hands-on experience in client service, data tracking, scheduling, and documentation.

You will work with RCC staff, instructors, partners, and participants, manage calendars, maintain files, and assist with events, while

Qualifications

• Excellent written and verbal communication skills.
• Strong organizational and detail-oriented work style.
• Ability to manage multiple priorities and keep accurate records.
• Professional communication with staff, instructors, partners, and community members.
• Ability to work independently while collaborating in a team.
• Basic computer skills and familiarity with workplace tech.
• Willingness to learn program-management, scheduling, and data-tracking systems.

Responsibilities

• Serve as a liaison among RCC staff, instructors, program partners, members, and participants.
• Assist with program scheduling, calendars, room assignments, instructor information, and communications.
• Maintain organized program files, rosters, attendance, contact lists, forms, and other docs.
• Track participation, attendance, feedback, and other program data for reporting.
• Support instructors and partners with scheduling, room, equipment, and participant needs.
• Prepare program materials, sign-in sheets, flyers, surveys, and presentations.
• Conduct program check-ins and observe activities to identify needs and improvements.
• Assist with program launches, events, outreach, and partner activations.
• Provide professional customer service to participants, instructors, and partners.
• Use Microsoft Office/Teams, ClubReady, email, and approved tools for admin tasks.
• Participate in team meetings and share updates on assigned programs.
• Handle participant and program information with discretion per RCC policies.
• Meet RCC Learn & Earn eligibility and enrollment requirements.

Skills

Strong written and verbal comms

Organizational skills

Multitasking & record-keeping

Professionalism & teamwork

Microsoft Office proficiency

Willingness to learn systems

Confidentiality & discretion

Job description

Roxbury Community College invites applications for the Reggie Lewis Program Support Assistant (2), a on-campus Learn & Earn placement at the Reggie Lewis Track & Athletic Center. The role supports program planning, administration, coordination, and daily operations, offering hands-on experience in client service, data tracking, scheduling, and documentation.

You will work with RCC staff, instructors, partners, and participants, manage calendars, maintain files, and assist with events, while